Crisp is an affordable customer-messaging suite: live human chat, a shared inbox across many channels, a CRM, a help center, and AI that answers from your knowledge base. That's a different category from what most sites actually need. If you just want an AI chatbot trained on your own content, running on your own AI key, at a flat price, Amabrik does that without per-seat or per-conversation bills, which makes it the better choice for most sites.
A content-trained AI chatbot on your own key, no seats, no AI credits, plus a website toolkit, against a full support-messaging suite.
Crisp is built for customer messaging: live human chat, a shared inbox across many channels, a CRM, a help center, campaigns, and co-browsing. Amabrik doesn't do any of that. Amabrik gives you an AI chatbot trained on your content plus 9 more website widgets (cookie consent, forms, popups, reviews, and more) and two scanners, all from one snippet on a single bill.
Crisp is priced flat per workspace by tier, but seats are tier-limited (2 Free, 4 Mini, 10 Essentials, 20+ Plus) and extra seats run about $10/agent/month. Its AI is metered by credits on top. Amabrik is a flat $29/mo for 1 site, with no per-seat fee, no AI credits to top up, and no visitor or pageview caps.
Amabrik's chatbot runs on your own provider key (OpenAI, Anthropic, others). You pay the model provider directly at their cost. There's no per-resolution or per-conversation fee from Amabrik, and no AI-credit allowance to run out of mid-month.
Point the chatbot at your site and docs and it answers visitor questions from your own material. It's an AI answer bot, not a live chat to a human agent. There's no shared inbox, no ticketing, and no campaigns.
Anything the chatbot or forms capture is a pure pass-through, forwarded to your connected CRM, email tool, or webhook the instant it lands. Amabrik never stores, logs, or sells captured leads. There's no submissions table. Amabrik is not a CRM, unlike Crisp.
No Amabrik logo or link on your widgets, on any plan. The loader is under 5 KB, code-split and lazy-loaded, with heavy widgets in their own frame so the page stays fast.
Every row is a concrete fact. Crisp figures verified as of June 2026.
| Feature | AmabrikRecommended | Crisp |
|---|---|---|
| Product type | AI chatbot trained on your content, one of 10 website widgets | All-in-one customer-messaging and support suite |
| Pricing model | Flat by number of sites, no seats | Flat per workspace by tier, fixed seats per tier |
| Entry price | $29/mo ($23/mo annual), 1 site | Free tier (2 seats, no AI); Mini $45/mo (4 seats) |
| AI cost | Your own provider key, paid at cost, no markup | Metered by AI credits per tier (Mini ~$5, Essentials ~$25, Plus ~$75) |
| Where AI answering lives | Included on every plan | AI credits from Mini ($45/mo); AI chatbot and workflow builder from Essentials ($95/mo) |
| Per-seat fee | None | Extra seats about $10/agent/mo |
| Visitor / message caps | None on any plan | AI credit allowance per tier; heavy use can add cost |
| Live human chat / shared inbox | No | Yes, across many channels |
| CRM and help center | No (leads pass through to your CRM/webhook) | Yes, both included |
| Where leads go | Pass-through to your CRM/webhook, never stored | Stored in Crisp as conversations and contacts |
| Other website widgets | 9 more (cookie consent, forms, popups, reviews, more) + 2 scanners | None, it's a support suite |
| Powered-by badge | None on any plan | Crisp branding shown, heavily limited free tier |
Amabrik's AI runs on your own key at provider cost with no seats. Crisp is flat per tier, but seats are limited and AI is metered by credits.
Flat by number of sites. Starter $29/mo (1 site), Business $59/mo (10 sites), Agency $159/mo (50 sites). Annual: $23, $47, $127 per month. All plans include every widget, both scanners, and the AI chatbot, with no visitor caps and no AI credits to top up. Your only AI cost is what your own provider charges.
$29per month
Flat per workspace by tier. Free $0 (2 seats, ~100 profiles, no AI). Mini $45/mo (4 seats, ~$5 AI credits). Essentials $95/mo (10 seats, AI chatbot, workflows, ~$25 credits). Plus $295/mo (20+ seats, ~$75 credits). Enterprise custom. Extra seats run about $10/agent/mo, and AI is metered by credits on top. The free tier has no AI.
$45per month (Mini)
Crisp's price is flat per tier, but seats are tier-limited and AI is metered by credits, so a growing team or heavy AI use pushes you to higher tiers (Essentials at $95/mo for the AI chatbot, Plus at $295/mo for more seats). Amabrik stays at your flat plan price no matter how many visitors chat, with no seats, no AI credits, and your only AI cost being what your provider charges you directly. See Amabrik pricing.
Crisp is a support suite. Amabrik gives you an AI chatbot plus nine more widgets and two scanners from one snippet, with no Powered-by badge.
It depends on what you used Crisp for. A full customer-messaging suite with live human chat, a shared inbox across channels, a CRM, and a help center is a different, broader category of tool. For what most sites actually want, an AI chatbot that answers visitor questions from your own content at a flat price, Amabrik is the better choice. It's simpler, it runs on your own AI key, and it bundles 9 more website widgets too.
For a single-site AI chatbot, usually yes. Amabrik is a flat $29/mo for 1 site ($23/mo billed annually) with the AI chatbot included and no AI credits to top up. Crisp's free tier has no AI at all, the Mini plan ($45/mo) adds only about $5 of AI credits, and the AI chatbot plus workflows start on Essentials ($95/mo, 10 seats). Crisp also meters AI by credits, so heavy use can add cost. The two tools do different things, so compare on what you actually need.
No, and that's by design. Amabrik's chatbot is an AI answer bot trained on your content. It doesn't route conversations to human agents, doesn't have a shared team inbox, and doesn't do ticketing, CRM, campaigns, or co-browsing. A live human-agent inbox across channels is a separate, heavier category of tool. For sites that mainly need a content-trained AI bot at a flat price, Amabrik is the better choice.
Amabrik isn't a forever-free public tool, but every plan starts with a 7-day free trial with no card, and there's a 14-day money-back guarantee. Crisp does have a permanent free tier, but it's heavily limited: 2 seats, about 100 customer profiles, and no AI or workflows at all. So a free Crisp plan won't give you AI answering.
You connect your own AI provider key (OpenAI, Anthropic, others) and point the chatbot at your site and docs. It answers visitor questions from your own material. You bring your own key, so you pay the model provider directly at their cost, with no markup and no per-message or per-resolution fee from Amabrik, and no AI credits to run out of.
There's nothing to migrate in the support-platform sense, because Amabrik isn't a CRM or inbox and doesn't import conversations or contacts. You set up the AI chatbot by pointing it at your site and docs, add the snippet, and it answers from your content. If your main need is the AI answer bot, Amabrik is the better choice and the move is quick. A live-chat inbox, shared inbox, or help center belongs to a different, heavier category of tool.
Straight to your own connected CRM, email tool, or webhook, the instant they land. Amabrik is a pure pass-through and never stores, logs, or sells captured leads. There's no submissions table. Amabrik is not a CRM, which is one of the things Crisp is.
Yes. Crisp includes an AI-credit allowance per tier (about $5 on Mini, $25 on Essentials, $75 on Plus, roughly 90, 450, and 1,350 automated conversations). Heavy AI use can exceed the included credits and add cost. Amabrik doesn't meter AI at all: you use your own provider key and pay the provider directly, with no per-conversation fee from Amabrik.
Switch when your real need is a content-trained AI chatbot rather than a full support suite. You'd switch to drop per-seat and per-AI-credit costs, run the bot on your own AI key at cost, avoid Crisp branding, and get 9 more website widgets (cookie consent, forms, popups, reviews, and more) plus a Security scan and an SEO/AEO scan on one flat bill. For most sites that's the better choice. A live human inbox, shared inbox, or CRM is a different, heavier category of tool entirely.
The loader is under 5 KB, code-split and lazy-loaded, and heavy widgets run in their own frame. There are no visitor or pageview caps on any plan, so traffic spikes don't change your bill.
One snippet adds 10 widgets total: cookie consent, banner, popup, forms, the AI chatbot, reviews, social feeds, social proof, bookings, and a chat button. It also includes two scanners, a Security scan and an SEO/AEO scan. Every plan includes all of them, with plans differing only by number of sites. It works on WordPress, Shopify, Webflow, Wix, Squarespace, custom sites, and AI-built sites from Lovable, v0, Bolt, Cursor, and Framer.