LiveChat alternative

The LiveChat alternative on your own AI key

LiveChat is a human-agent-first chat platform priced per seat. If your team routes every conversation to a real person, it's a strong tool for that job. But if you'd rather have an AI chatbot that answers from your own content, runs on your own AI key at cost, and charges a flat price with no per-agent fee, Amabrik does that and bundles 9 more website widgets on one bill.

$29
flat per month
0
per-agent fees
10
widgets included
BYOK
your own AI key
Why switch

Why Amabrik is a flat LiveChat alternative

A content-trained AI chatbot on your own key, with no seats and no per-resolution fee, against a per-agent human-chat platform.

LiveChat is a human-agent platform. Amabrik is AI-first.

LiveChat is built around human agents answering customers in real time through a shared inbox, with AI as a sidekick (Copilot suggests responses, ChatBot automates simple flows). Amabrik flips that: the AI chatbot is the front line, trained on your content, answering visitors in seconds, and handing off to a human only when it can't help. If most of your questions are covered by your own pages, docs, and FAQ, an AI-first approach handles them without a support team online.

Flat by site, not per agent per month

LiveChat charges per agent: $19/agent/mo on Starter (annual), $49 on Team, $79 on Business, and custom on Enterprise. Three agents on Team is $147/mo before taxes, and it grows with every hire. Amabrik is a flat $29/mo for 1 site, with no per-seat fee, no per-chat fee, and no visitor or pageview caps. The price doesn't move when your team or traffic grows.

Your own AI key, no per-resolution markup

Amabrik's chatbot runs on your own provider key (OpenAI, Anthropic, others). You pay the model provider directly at their cost, and there's no per-resolution, per-conversation, or per-message fee from Amabrik. LiveChat's AI is bundled into the platform; its ChatBot add-on starts at $52/mo billed annually on top of the per-agent plan.

Trained on your own content

Point the chatbot at your site and docs and it answers visitor questions from your own material: pricing, shipping, returns, setup guides, FAQ. It's an AI answer bot, not a routing system for human agents. There's no shared inbox, no ticketing, and no canned responses to write by hand.

Leads pass straight to your CRM

Anything the chatbot or forms capture goes straight to your connected CRM, email tool, or webhook the instant it lands. Amabrik never stores, logs, or sells captured leads. There's no contact database and no submissions table. Amabrik isn't a CRM.

No Powered-by badge

No Amabrik logo or link on your widgets, on any plan. The loader is under 5 KB, code-split and lazy-loaded, with heavy widgets in their own frame so your pages stay fast.

Feature by feature

Amabrik vs LiveChat, line by line

Every row is a concrete fact. LiveChat figures verified as of June 2026.

AmabrikRecommended LiveChat
Product type AI chatbot trained on your content, one of 10 website widgets Human-agent customer service platform with shared inbox
Pricing model Flat by number of sites, no seats Per agent per month, tiered
Entry price $29/mo ($23/mo annual), 1 site Starter $19/agent/mo (annual), $25 monthly
AI cost Your own provider key, paid at cost, no markup ChatBot add-on from $52/mo (annual); Copilot in-app
Where AI answering lives Included on every plan ChatBot is a separate paid add-on
Per-seat fee None $19 to $79+ per agent per month
Visitor / message caps None on any plan Visitor tracking capped per tier (100 to 1,000)
Live human chat / shared inbox No (AI-first, human handoff on request) Yes, core product
Ticketing and canned responses No Yes, included
Where leads go Pass-through to your CRM/webhook, never stored Stored in LiveChat as contacts and conversations
Other website widgets 9 more (cookie consent, forms, popups, reviews, more) + 2 scanners None, it's a chat platform
Powered-by badge None on any plan LiveChat branding on Starter
Pricing

Flat by site vs per agent per month

Amabrik's AI runs on your own key at provider cost with no seats. LiveChat charges per agent with AI as a paid add-on.

Recommended

Amabrik

Flat by number of sites. Starter $29/mo (1 site), Business $59/mo (10 sites), Agency $159/mo (50 sites). Annual: $23, $47, $127 per month. All plans include every widget, both scanners, and the AI chatbot, with no visitor caps and no AI credits to top up. Your only AI cost is what your own provider charges.

$29per month

Amabrik cost stays flat as agents grow.
  • 1
  • 3
  • 5
  • 10
  • Flat price, no per-agent or per-chat fee
  • No visitor, message, or pageview caps on any plan
  • 7-day free trial, no card, 14-day money-back
Start free

LiveChat

Priced per agent per month, tiered. Starter $19/agent/mo (annual, $25 monthly), 100 visitors, 60-day history. Team $49/agent/mo (annual, $59 monthly), 400 visitors, unlimited history. Business $79/agent/mo (annual, $89 monthly), 1,000 visitors, staffing prediction. Enterprise custom. ChatBot add-on from $52/mo (annual) on top. 14-day free trial, no card.

$19per agent/mo (annual)

LiveChat cost climbs with agents.
  • 1
  • 3
  • 5
  • 10
  • Per-agent pricing, scales with every hire
  • ChatBot is a separate add-on from $52/mo
  • Visitor tracking capped per tier (100 to 1,000)

LiveChat's per-agent pricing adds up fast: three agents on Team (the most popular tier) is $147/mo before the ChatBot add-on. Five agents on Business is $395/mo. Amabrik stays at your flat plan price ($29 for 1 site) no matter how many visitors chat, with no seats, no AI credits, and your only AI cost being what your provider charges you directly. See Amabrik pricing.

Everything else too

Everything else Amabrik includes

LiveChat is a chat platform. Amabrik gives you an AI chatbot plus nine more widgets and two scanners from one snippet, with no Powered-by badge.

Cookie consent Worldwide-compliant consent, no pageview caps. AI Chatbot Chat trained on your own content. Forms Build forms, route submissions to your CRM. Bookings Scheduling synced to your calendar. Popup Modals, slide-ins and exit intent. Chat Button WhatsApp, and more in one tap. Social Proof Real sales, signups and reviews, live. Reviews Google and more, in one widget. Social Instagram, TikTok and LinkedIn feeds. Banner Announcement and promo bars. Security ScanScan Find exposed keys and open databases, with a copy-paste fix. SEO and AEO ScanScan Rank on Google and get read by AI, with fixes.
FAQ

LiveChat alternative FAQ

Still deciding? Ask us and we answer fast.

It depends on what you need. LiveChat is built for teams of human agents handling real-time conversations across channels, with AI as a helper. If that's your workflow, tools like Zendesk, Intercom, and Freshdesk compete in the same category. For sites that mainly need an AI chatbot answering from their own content at a flat price, Amabrik is the better choice: it runs on your own AI key, costs a flat $29/mo, and bundles 9 more website widgets too.

For a single-site AI chatbot, yes. Amabrik is a flat $29/mo for 1 site ($23/mo billed annually) with the AI chatbot included. LiveChat's Starter plan is $19/agent/mo (annual), but that's per agent, with a separate ChatBot add-on from $52/mo. Two agents on Starter plus ChatBot is already $90/mo. Amabrik doesn't charge per seat, per chat, or for the AI itself. The two tools do different things, so compare on what you actually need.

No, and that's by design. Amabrik's chatbot is an AI answer bot trained on your content. It doesn't route conversations to human agents, doesn't have a shared team inbox, and doesn't do ticketing, canned responses, or workforce scheduling. A human-agent inbox across channels is a different category of tool. For sites that mainly need a content-trained AI bot at a flat price, Amabrik is the better fit.

Amabrik isn't free forever, but every plan starts with a 7-day free trial with no card and a 14-day money-back guarantee. LiveChat offers a 14-day free trial as well, with no free tier after that. If you want free live chat, tawk.to is the usual recommendation, though it's ad-supported and doesn't include content-trained AI.

You connect your own AI provider key (OpenAI, Anthropic, Google, Perplexity) and point the chatbot at your site and docs. It answers visitor questions from your own material. You bring your own key, so you pay the model provider directly at their cost, with no markup and no per-message or per-resolution fee from Amabrik, and no AI credits to run out of.

There's nothing to migrate in the traditional sense, because Amabrik isn't a ticketing system or shared inbox and doesn't import conversation history or contacts. You set up the AI chatbot by pointing it at your site and docs, add the snippet, and it answers from your content. If your main need is the AI answer bot, Amabrik replaces the customer-facing chat and the move takes minutes. A shared inbox, ticketing, and agent routing belong to a different category of tool.

Straight to your own connected CRM, email tool, or webhook, the instant they land. Amabrik is a pure pass-through and never stores, logs, or sells captured leads. There's no submissions table and no contact database. LiveChat stores conversations and contacts in its own system.

Yes. LiveChat's ChatBot is a separate product starting at $52/mo billed annually, on top of the per-agent LiveChat plan. Amabrik's AI chatbot is included on every plan, and your only AI cost is what your own provider (OpenAI, Anthropic, etc.) charges you directly for the tokens used.

Switch when your real need is a content-trained AI chatbot rather than a human-agent inbox. You'd switch to drop per-agent pricing, run the bot on your own AI key at cost, avoid branded badges, and get 9 more website widgets (cookie consent, forms, popups, reviews, and more) plus a Security scan and an SEO/AEO scan on one flat bill. For most sites that's the better fit. A human-agent inbox with ticketing and workforce management is a different category entirely.

The loader is under 5 KB, code-split and lazy-loaded, and heavy widgets run in their own frame. There are no visitor or pageview caps on any plan, so traffic spikes don't change your bill or degrade performance.